Besides offering a substantial welcome package that will last you for a long time, you’ll also have access to several bonuses and promotions throughout your stay, so you can always expect something new and exciting. While Luckygem operates without a traditional gaming license, many crypto-friendly casinos function similarly. The crypto options work well for players who prefer anonymity, while traditional methods offer familiarity and convenience. I appreciated that they don’t charge withdrawal fees, which saves money over time. The minimum withdrawal of €40 is higher than some competitors but still manageable for most players.
All important sections – games, promotions, VIP club, support, and app, among others, are located on the left-sided menu of the screen. Customer support at Luckygem is available via email – , but you can also get in touch with agents much faster via live chat. Once you choose a crypto, you will notice a built-in converter that will tell you how much your deposit will be worth in fiat money.
For instance, there are classic, branded, jackpot and Megaways slots. Upon entering the lobby, you will see the various game categories properly sectioned for easy access. Players can deposit a minimum of €20 and withdraw a minimum of €40.
In terms of gaming options, there won’t be any shortage of fantastic options to browse through and enjoy. The website features a relatively minimalist appearance, and players won’t have any problems navigating it, thanks to its incredibly straightforward and easy-to-use user interface. Reality checks remind you how long you’ve been playing, though I wish they were more noticeable during intense sessions. They also link to external resources like BeGambleAware for players who need additional help. Many casinos mention this briefly, but Luckygem highlights it in their responsible gambling section.
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The money has been refunded and the case has been resolved. I wanted to thank you for the very correct and fair decision you made and of course I will continue to be a player on your page. The money has indeed been credited. As per the casino team’s response, the winnings have been re-credited to your casino balance. Thank you sincerely for your time and patience. We kindly ask you to check your account and confirm that the funds are visible on your side.
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My first inquiry was about bonus terms through live chat around 2 PM on a weekday. Still, the absence of formal licensing may concern some players who prefer regulated operators. My €50 Skrill withdrawal arrived within their stated timeframe without issues. Processing times varied, with e-wallets being fastest and card withdrawals taking up to 5 banking days. I also tried a Bitcoin deposit of €60, which took about 15 minutes to confirm and credit to my account. If you’re planning to deposit and play regularly, the benefits become worthwhile around the Platinum Galaxy tier.
No, there is no need for you to enter promo codes for bonuses at Luckygem. We have analysed the most common issues on the sites that players have left feedback on. However, the search section was not working and it was not possible to search for games.
- Are there any interesting bonuses and promotions to enjoy?
- Reality checks remind you how long you’ve been playing, though I wish they were more noticeable during intense sessions.
- Alternatively, VIP players who wish to enrol immediately upon account creation must deposit a minimum of €1,000 within 24 hours.
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- If you request the withdrawal before the bonus wagering, the bonus will be forfeited
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Let’s investigate (1) how to withdraw your money at Luckygem, (2) how long is needed to withdraw, (3) and the different transfer options made available. Extra hold-ups might be down to your online casino operator, web banking provider, or someone in-between. Luckygem Casino withdrawal time is hours maximum. The deposit method you selected may not be accessible for withdrawals, so do remember that part. Only banking solutions that are completely secure and audited can be put to use at a licenced casino online.
Doing that will trigger a routine process to verify your request for withdrawal. An additional source of lag may be that you’re making an attempt to take out a considerable amount of money. In this case, you could see the Luckygem Casino withdrawal pending. There’s a common problem that may result in delays whilst taking out money at Luckygem Casino.
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As for the speed of withdrawals, Luckygem Casino states in its T&Cs that it processes all payout requests within 2 days. Casinos under a Costa Rica licence are not as strong as those under Curacao, UKGC and MGA which may leave you with a lost payment or even a blocked account. However, the platform ensures player security by using SSL encryption to protect all data and transactions. At the moment of writing, we couldn’t find any active casino tournaments at Luckygem. Just below the live dealers tab, you will notice an Instant Win Games section. Feature Buy, Jackpots, VIP, and a page with Originals are your browsing options.
I found the claiming process simple, with the bonus credited automatically after my initial deposit. I tried several games including Sticky Lips and Home of Thor, which both ran smoothly on desktop and mobile. The slot collection dominates the game library, with titles ranging from classic fruit machines to feature-rich video slots. Instead, just make a qualifying deposit and trigger the specific bonus.
Because if you tell me yes, you may be the only company on the planet that this happens as I play in over 20 casinos? There, you will also see the exact amount that was credited to your account after completing the wagering of your free spins. The amount of your bonus after completing the free spins wagering was 8.9 EUR.
Unfortunately, gambling comes with several risks, which can grow into issues that can significantly impact our lives and the lives of people around us. As you probably already know, we can’t enjoy this hobby without implementing numerous safety guidelines into our gaming sessions. While you may not be able to immediately participate in the loyalty program as soon as you create your account, LuckyGem Casino does offer a substantial amount of benefits you can enjoy.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The reasons you cite in your refund request don’t represent a valid reason for us to ask the casino to refund you, as we are unable to ask online casinos for a refund due to licensing reasons.
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Luckygem Casino accepts over 30 cryptocurrencies for deposits and withdrawals, including Bitcoin, Litecoin, Ethereum, and Tether. The operator uses SSL and other advanced technologies to secure its platform and keep players safe. Although a new online casino, Luckygem has impressed us with its offerings.
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